Massachusetts consumer rights attorney Ken Quat writes in his blog, Massachusetts Consumer Rights, the following:
"On August 4, Quat Law Offices filed suit on behalf of a Massachusetts woman who claims Progressive Financial Services of Tempe, Arizona, harassed her and lied to her in attempting to collect an alleged student loan. The case also asserts a class action claim based on Progressive's automated telephone greeting, which is alleged to unlawfully suggest that Progressive was affiliated with the Department of Education."
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